Introduction to SU Qld
Part of the international Scripture Union movement, SU Qld is an inter-denominational organisation that is dedicated to providing youth with professional care and a Christian message to help them find hope and contentment.
SU Qld looks after young people through a range of services, including chaplains in schools, an extensive camping program, community outreaches, specialist help in primary and secondary schools, and a dedicated force of over 600 staff and chaplains.
Please view our 'Get in contact' page to find out how to contact us.
Donating to SU Qld
To make a donation online, you need to first create an SU Qld User Profile as part of the payment process. This ensures that we maintain payment records properly and allows you to at any time to login and download a copy of the receipt.
At present we offer the ability to make an online donation to any part of our organisation. The default location for donations is to the "district" in which you live. Your donation to the "district" will support the work of SU Qld at the ground level.
Other options you can choose include Chaplaincy Services, departments or 'Team Support' for an individual staff person (non-chaplaincy) - the choice is yours.
You can donate to more then one recipient in a single donation by indicating "Specific recipient(s)" in Step 2 of the online donation process.
Donations over $2 to Scipture Union Queensland School Ministry Fund (ABN 74 009 669 569) are tax deductible. You will be issued with a tax deductible receipt on successful payment.
Receipts will be emailed to your profile email address and will also be available through this website's 'Your donation history' page.
How does paying online work?
Our Online donations service provides the ability to pay online via your credit card (Visa or Mastercard).
This online credit card processing is a service hosted by NAB. You will be redirected to a payment website that will handle the credit card processing and then you will be returned to this site for your receipt (which will also be emailed to you).
SU Qld's Privacy Statement
Accountabilities:All staff and volunteers of SUQ are responsible to the Privacy Officer of SU for compliance with the policy
Collection of Information
SU collects information from:
The type of personal information collected; used, and stored by SU regarding individuals generally includes the following:
Some information SU holds may be 'sensitive' information.
This may include information or an opinion about an individual's:
SU will only collect sensitive information when the collection:
SU will only collect personal information necessary for one or more of its legitimate functions or activities.
SU will collect the personal information only by lawful and fair means and not in an unreasonably intrusive way.
Whenever SU collects personal information about an individual, SU will take reasonable steps to ensure that the individual is aware of:
Where possible, SU will collect personal information about an individual only from that individual. If, however, this information is collected from someone else, SU will act reasonably to ensure the individual is or has been made aware of the matters listed above.
The purposes for which SU uses personal information it has collected include the following:
For promotion, marketing, and retail initiatives such as events, publications, fundraising.
Use and Disclosure
As a general rule, SU will not use or disclose personal information about an individual other than for its primary purposes, except where:
Where the personal information is not sensitive information, SU may use the information for its own direct SU News mailing marketing purposes including where;
SU will provide individuals with options not to receive direct marketing material by:
SU may collect personal information through the SU Queensland website and the website may also collect information, which may or may not be personal information. For each visitor to the website, the server may automatically recognise and store:
The SU Queensland website may contain links to third party websites. SU Queensland is not responsible for the privacy practices of these sites.
SU will take reasonable steps to make sure that the personal information it collects, uses, or discloses is accurate, complete and up to date and will regularly provide opportunities to individuals to revise and update their personal information.
SU will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access, modification or disclosure. This includes physical security; computer and network security and personnel security.
SU will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed. In instances where information is archived, SU will take reasonable steps to ensure the security of this information.
In addition to this policy document, a summary of SU's policies of personal information management is located in the document 'Protecting Your Privacy' which is available to anyone on request.
Access and Correction
As a general rule, SU will, on request by an individual, provide him or her with access to his or her personal information. SU may, however, choose not to provide individuals with access to such information. This will include cases where:
If a person can show that SU holds information that is incorrect, incomplete or out of date, SU will take reasonable steps to correct the information.
There is no charge for a request for access, and the fee for gaining access will not be excessive.
SU will not adopt an identifier in respect of personal information that is the same as an identifier used by the Commonwealth Government.
Wherever it is lawful and practical, SU will allow individuals the option of not identifying themselves when entering into transactions with it.
Transborder data flows
SU will only transfer personal information about an individual to a third party who is in a foreign country in specified circumstances. This would include:
Complaint Handling Process
A complaint by an individual regarding an alleged breach of privacy by SU should be forwarded in writing to the following address:
Privacy Compliance Officer
The Privacy Compliance Officer will be made available to investigate and resolve the complaint internally through mediation with the individual.
If the individual is not happy with the resolution of their complaint by the Privacy Compliance Officer, they may then complain to the Privacy Commissioner about the act or practice they consider to be an interference with their privacy. The Commissioner has the power to investigate the alleged breach by examining witnesses, obtaining documents and directing individuals to attend compulsory conferences. The Privacy Commissioner's determination in such cases is enforceable by the Federal Court.
National Privacy Principles
PROTECTING YOUR PRIVACY
Protecting your privacy and the confidentiality of your personal information is important to us.
The information that follows is in line with the Privacy Act.
Scripture Union Queensland
Your personal information
In some cases we also collect and maintain your sensitive information. This may comprise information about your health, membership of other organisations or professional associations and any criminal convictions you may have.
The information requested allows us to manage risk, provide reasonable care, and administer your contribution to Scripture Union Queensland. Your personal information is also collected for research to develop our services. If you do not wish us to contact you regarding other services please call us on (07) 3112 6400.
Disclosure of your personal information to third parties.
Contacting us about access and correction of your personal information.
If you choose not to provide us with information.
SU Qld User Profile
Creating an SU Qld User Profile allows us to keep records of your payments and allow you, at any time, to login and access these receipts and update your personal details with us.
SU Qld's Refund Policy
The SU Qld is committed to customer service - if you require your online donation to be refunded, please write to us including a printed copy of your receipt to:
Attn: Chief Financial Officer
Your request for refund will be confirmed by phone call.
Online donations that are refunded will be removed from your online profile.
Please call us on 07 3112 6468 if you have any enquries.